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Customer service employee
Customer service employee
Do you like to respond to the wishes and needs of customers? Then start working with us as a Customer service employee.
What do we offer?
Perspective to grow into other tasks and functions.
A personal and comprehensive internal training programme.
A dynamic position in a growing company
Numerous opportunities to continue developing yourself personally as well as in terms of knowledge in all facets of our market and products
Good employment conditions:
- Competitive salary
- 25 holidays + 13 ADV days
- Performance bonus scheme
- Collective labour agreement for metal and technology
- Opportunities to work from home and flexible working hours
- Take-over job-related training costs negotiable
What will you do?
- Order processing;
- Registering and following up on complaints and returns;
- Answering customer questions;
- You will work closely with the sales team to turn customer feedback into actionable insights and optimise the customer experience
What qualities do you bring:
- You listen actively, ask targeted questions and know how to get the message across correctly to customers and colleagues
- You are digitally proficient in working with ERP systems and office 365 programmes
- A solution-oriented and structured way of working
- You are a team player and enjoy working both together and independently
- You are customer-oriented, helpful and meticulous and have an interest in technology
- You speak and write fluently in Dutch and English
- You have an entrepreneurial spirit and show initiative and ownership.
Interested or want to know more?Are you interested in this vacancy? Please complete the application form and we will contact you as soon as possible. Would you like to know more about this vacancy? Please contact our Jr HR Business Partner Sophie Zambon. She is happy to tell you more about the vacancies and about working at SKS. Sophie can be reached via:
+31 (0)88 120 23 44 or by email [email protected]. |